Catoosa County County Clerk Office
The administrative County Clerk is a separate office from the court clerk. The official Catoosa County Clerk page says the office provides accurate and up-to-date information about county-government daily operations. Its work is tied to open records requests, Board of Commissioners meetings, actions taken by the Board, and applications for open board positions. It is not the office that certifies Superior Court, State Court, or Juvenile Court case copies.
Research identifies Melissa Hannah as County Clerk, with Candy Flener listed as Deputy County Clerk. The County Admin Building is close to the courthouse area in downtown Ringgold, but it serves a different function. Court records belong at the courthouse clerk's office or court portal. County administrative records, many sheriff public-records requests, and county department materials use the County Clerk and GovQA path.
Catoosa County Admin Building / County Clerk
County Clerk: Melissa Hannah
Deputy County Clerk: Candy Flener
800 Lafayette Street
Ringgold, GA 30736
(706) 965-2500
County Clerk direct: (706) 965-0565
Fax: (706) 935-3112
Catoosa County GovQA Requests
The Catoosa County Open Records GovQA portal is the county's online open-records route. The portal has Submit a Request, My Records Center, Login, Public Records Archive, and FAQ paths. The county also announced an enhanced open-records platform through GovQA on December 4, 2025, describing it as a software upgrade intended to improve efficiency and transparency for requests and responses under Georgia law.
GovQA is best for county-government records and sheriff records that are handled through the county open-records process. The sheriff records FAQ says to use the Open Records Request link, choose Submit a Request, and select the Sheriff's Office Records tab for sheriff-held records. Court records are different. A court case file, certified copy, or eCertification request should start with the court clerk, not the administrative County Clerk.
The portal should be used with a focused description rather than a broad demand for every record about a person. A request for a Board action should identify the meeting, date, topic, or department. A sheriff report request should identify the incident date, location, report type, and involved names when known. A request for court documents should not be forced into GovQA when the court clerk or probate court is the official custodian.
| GovQA Path | Use | Notes |
|---|---|---|
| Submit a Request | File a new county open-records request. | Use for county-government or releasable sheriff records when no direct office process is better. |
| My Records Center | Track submitted requests. | Helpful when the county posts messages, cost estimates, or records through the portal. |
| Login | Manage account-based access. | Some request tracking and downloads may require a portal account. |
| Public Records Archive | Review records the county has published. | Use before filing a duplicate request. |
| FAQs | Read portal support information. | Useful when selecting a department or request category. |
Catoosa County Clerk Record Types
The County Clerk page points to administrative rather than judicial work. County-government records may include Board of Commissioners agendas, minutes or actions, department records, open board-position materials, and records tied to ordinary county operations. Sheriff incident reports and other sheriff-held records may use the GovQA open-records path when they are releasable, but local criminal-history requests and older arrest restriction packets have specific sheriff Records Division procedures.
Catoosa County court records should not be sent to the County Clerk by default. Superior Court felony and divorce records, State Court misdemeanor and traffic records, and Juvenile Court files use the Clerk of Superior, State & Juvenile Court. Probate estates, marriage licenses, weapons carry permits, and probate records use Probate Court. The public-records route depends on which office created or maintains the record.
The County Clerk's role is most useful when the record concerns county government itself. That can include Board of Commissioners material, county department records, administrative actions, open board-position information, and county public records that are not court case files. The office can also help orient a requester who knows the record is a county record but does not know the department. If the record is judicial, the better next step is to contact the court office that owns it.
- Use the County Clerk for county administrative records and Board of Commissioners materials.
- Use GovQA for county open-records requests and many sheriff public-records requests.
- Use the court clerk for Superior Court, State Court, and Juvenile Court case files.
- Use Probate Court for estate, guardianship, marriage, and weapons carry permit records.
- Use the sheriff Records Division for local criminal histories and older arrest restriction packets.
Catoosa County Open Records Law
Georgia's Open Records Act, O.C.G.A. § 50-18-70 et seq., presumes public access to many government records unless a specific law or court order makes the record confidential. O.C.G.A. § 50-18-71 covers access, timing, and lawful fees. The Governor's open-records summary describes the general three-business-day response rule for agencies. That timeline is a response requirement, not always a promise that every record will be produced within three business days.
Court records have an overlapping but separate access structure. Uniform Superior Court Rule 21 says court records are public unless access is limited by law or by the Rule 21 sealing process. Juvenile records, restricted criminal-history records, active investigative records, protected personal data, and sealed materials may not be released through ordinary GovQA production. The requester should identify the record holder first, then use the process for that office.
Georgia law also allows agencies to withhold or redact information when another law protects it. That can include juvenile information under O.C.G.A. § 15-11-708, restricted criminal-history information under O.C.G.A. § 35-3-37, and safety-sensitive or active-investigation material in law-enforcement records. A denial, redaction, or referral to another office does not always mean the county lacks the record. It may mean the request is governed by a more specific rule.
GovQA is not a certified-copy system for court files. For certified court copies, use the Clerk of Superior, State & Juvenile Court or eCertification.
Catoosa County Request Fields
The GovQA form flow is dynamic, so the research file did not expose every inner field. A strong open-records request should still include enough detail for the County Clerk, sheriff, or department records staff to find the record and decide whether another office should handle it. For court case records, use case numbers and party names with the court clerk instead of filing a broad county administrative request.
| Field | Required | Notes |
|---|---|---|
| Requester name and contact | Yes | Needed for cost estimates, clarification, and delivery. |
| Department or office | Recommended | Choose County Clerk, Sheriff's Office Records, or another county department when known. |
| Record description | Yes | Describe the meeting, action, report, date range, address, incident, or subject matter. |
| Date range | Recommended | Narrows searches and may reduce lawful search time or costs. |
| Preferred delivery | Recommended | Ask whether records can be sent electronically before requesting paper copies. |
| Case number | Only for court referrals | If the issue is a court file, contact the court clerk instead of using county GovQA. |
Catoosa County Official Copies
The County Clerk can route administrative open-records requests, but certified court copies come from the judicial office that keeps the file. A Board record, county administrative record, or sheriff report may be produced through GovQA in a public-records response. A certified divorce decree, felony disposition, State Court disposition, or court order must be requested from the court clerk or the proper court office.
For court-adjacent events, use more than one office when needed. A crash, arrest, or warrant can create sheriff records, jail records, prosecutor records, and court records. The County Clerk or GovQA may help with county-held administrative or sheriff records, but the final court disposition is found through the court clerk. Probate records, such as a marriage license or estate file, stay with Probate Court.
- Decide whether the record is county administrative, sheriff-held, court, probate, or jail-related.
- For county administrative records, start with the County Clerk or GovQA and choose the best department path.
- For sheriff reports, use GovQA and select Sheriff's Office Records if the sheriff process points there.
- For court files, search CM Web Search or contact the Clerk of Superior, State & Juvenile Court.
- For certified copies, confirm the issuing office, fee, and delivery method before paying.
Catoosa County Open Records Fees
Georgia law allows agencies to charge lawful search, retrieval, redaction, and copy fees where permitted. The research did not locate a Catoosa County Clerk fee schedule for ordinary GovQA administrative requests, so the safest approach is to file a narrow request and wait for the county's cost notice if one is required. Some related records have fixed local fees in official sources.
| Office / Record | Fee | Source Note |
|---|---|---|
| County GovQA open-records request | Not located | Fees may depend on search, redaction, and copy work under Georgia law. |
| Local criminal history from sheriff records | $10 exact change | Requester must be a Catoosa resident with valid Catoosa Georgia ID or proof of residence. |
| Older arrest expungement / restriction packet | $25 exact change | Applies to sheriff packet process for arrests before July 2013. |
| Court certified-copy / eCertification fees | Not located | Use the court clerk, not the County Clerk, for court certification costs. |